1. Refund Eligibility

We want you to be satisfied with your purchase of social media templates from the Social Media Template at pixflick.com. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following circumstances:

• Product Defect: If the purchased template is defective or not as described, you may be eligible for a refund.
• Dissatisfaction: If you are dissatisfied with the quality or content of the purchased template and have not used it, you may be eligible for a refund.

2. Refund Process

To request a refund, please contact us at Contact within 2 days of your purchase. Please provide the following information in your refund request:

• Order number
• Reason for the refund request
• Any supporting documentation, such as screenshots or descriptions of the issue

We will review your refund request and notify you of the approval or rejection of your refund. If your refund is approved, we will initiate a refund to your original method of payment within 3 days.

3. Exceptions and Limitations

Please note the following exceptions and limitations to our refund policy:

• Digital Product Delivery: Once a digital product has been delivered to you, it is non-refundable.
• Customized Orders: Customized or personalized templates are non-refundable.
• Third-Party Sales: Refunds for templates purchased through third-party platforms are subject to the refund policies of those platforms.

4. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at Contact.